The Arshad Ayub Graduate Business School (AAGBS) has continuously given attention to providing high quality services, obtaining accreditations and maintaining standards in order to realise the vision and mission of the School. For this purpose, AAGBS has aggresively taken a process-centered approach in its continuous initiatives to improve. The School believes that improving the quality of the teaching and learning process is vital to the School’s program assessment and outcome of educational objectives. This will further assist the School in producing graduates on time with the required competency and with a high rate of employability. The AAGBS Quality Assurance and Accreditation Unit focuses on enhancing the management and administration system of the School by operating efficiently and effectively through its Operational Excellence (OE) since 2016. Apart from monitoring School operations as well as controlling documentation and validation of records, the unit is responsible in facilitating and assisting the management team for performance measurement and review activities. The School maintains good teamwork in ensuring that its objectives are aligned with the requirements of the university. This unit leads the School in maintaining standards of both national and international accreditation bodies. Encompassing the above aspirations and mission, AAGBS has since its establishment, embraced the concept of respect for individuals while maintaining quality culture among all members of the School.